The Business Case for WiFi

In today’s fast-paced and mobile world, coffee and WiFi seem to go hand in hand when people are out and about. While some brands have opted to charge their customers for WiFi access, our studies and experience in the hospitality industry has shown that it can be more profitable to offer the service as an amenity than as a fee based service.

By offering High Speed Internet Access at your location, technology oriented consumers will naturally be attracted to your location in their quest to stay connected to the Internet.

The longer they stay with you the more they will naturally spend. Although there will be the occasional freeloader, there a number of ways to deal with them.

Today's WiFi is no longer about just laptops. Many technology oriented consumers carry WiFi enabled cell phones, PDA's, and other web enabled portable electronic devices. With the surge of Wi-Fi enabled devices, such as the iPhone and Blackberry, there is a real need for more bandwidth and WiFi locations to download large files to iPhones as the 3G network simply cannot handle large file transfers.

Anyone who uses an iPhone is constantly on the search for open WiFi hotspots and in many cases they will go out of their way to find a location in order to download podcasts, music, and videos from their iPhone music store. While the 3G network works for smaller files, at&t offloads any file transfers over 10 Mb to a WiFi network. This means that iPhone users must find an open hotspot to download larger files.

In the search for open networks, iPhone users use a variety of means. WiFi scanners, billboards, and window signs in cafes, restaurants', bars, etc... Once they find a hotspot, they can download their favorite utube video or podcast. This usually means that they have some time on their hands and they generally order a meal and drinks while their iPhone downloads.

What does this mean for the restaurant owner? By offering free WiFi, they were able to attract an otherwise unreachable customer. In many cities, iPhone users seek out hotspots just to stay connected. Think about it if you could attract 5 new customers a day by hosting a WiFi hotspot. Would it be worth it? 

Case Study: Wanda's Filling Station

Wanda is considering an Nuvad Technologies system for her pizza shop but she isn't sure it's worth the expense. Her average orders are 165 pizzas per day with an average sales value of $28.95. If she can attract 8 new customers per day and 5 of those customers place orders for pizza what would that do for gross sales?

Average daily sales 165 x $28.95 = $4776.50

Easyspot 170 x $28.95 = $4921.50

$4921.50 - $4776.50 = $145.00 per day increased sales revenue

$145.00/4776.50 = 3 percent increase in sales

By installing the Nuvad Technologies solution, Wanda should be able to attract iPhone & Blackberry users and increase her sales revenue by 3 percent per day.

Advertising opportunities

The Nuvad Technologies solution always redirects the first site visit to a custom portal that highlight's Wanda's Pizza shop. The portal will allow her to sell advertising space to complimentary businesses in her area. From the portal she believes that she can sell $200.00 per month in advertising space to other complimentary businesses in her area. 

By installing the Nuvad Technologies solution, Wanda should be able to realize a monthly increase in sales of 3-4 percent and generate a $200.0 per month revenue stream through advertising on her custom portal. 

The total amount of revenue generated by offering a WiFi hotspot more than offsets the monthly support and connection charges. Wanda believes that the Nuvad Technologies solution is the right choice to increase sales by attracting iPhone users through offering a free WiFi hotspot.